INTRODUCTORY STATEMENT

Trinidad Coffee Company is committed to customer and visitor satisfaction and part of that commitment is safeguarding your privacy. We value your trust, and we will treat your personal information with respect and care. We urge you to review the following provisions and remind you that your use of this site constitutes your acceptance of these policies. As with any website, if you disagree with any of these provisions, you have the option of not using this site.

In this section of our terms and conditions titled “Your Privacy Rights” we describe our Privacy Policy and summarize what information we collect from you, why this information is collected, what we do with this information and how it is used, and your rights regarding the collection and use of this information.

As a company policy, we do not share your personal information with individuals or companies outside of Trinidad Coffee Company for their direct marketing purposes or uses.

CHANGES TO OUR PRIVACY POLICY

As with our general terms and conditions, certain provisions of our Privacy Policy are subject to change. As these changes may affect your privacy rights, please review this section with each visit to this site, to stay apprised.

ABOUT THE INFORMATION WE COLLECT

With each visit to this site, depending on what part of the site you visit or use, certain information about you is collected. The nature of this information varies with the activities on this site in which you are engaged. Certain information is provided by you directly, certain information is collected automatically, and certain information may be collected from sources other than you.

Information You Provide

When you make a purchase on this site, or use certain services on this site, we collect information that you provide. Examples of this information would include:

• Your first and last name
• Your contact information (mailing address, email address, telephone number)
• Your financial information (credit card information, bank information) to make a purchase
• Your personal information (birthday, gender, and other demographic information)

We may also collect information you provide to us about another person, such as when you purchase a gift or gift card for a recipient that is not you.

Please note that the e-commerce platform on this site is currently provided and supported by third-party companies Square and PayPal. This includes the processing of all monetary transactions conducted on our site. Your personal information that you provide to us in this respect, is shared with these companies to the extent necessary to complete your transactions. These companies have their own Privacy Policies which affect your privacy rights, including the nature of information they collect and how they use that information. As we have no control over how your personal information is collected, processed or used by these third-party companies as the information pertains to the separate services they provide, you are encouraged to review the Privacy Policies of these companies. Square’s website address is https://squareup.com/ and PayPal’s website address is https://www.paypal.com/us/home.

Information Collected Automatically

Certain information is collected automatically from you, such as your equipment or internet browser information when you access and use this site from a computer or electronic device. The types of information about your device or browser that is collected automatically may include:

• What type of device you are using to access and use this site
• Your electronic operating information (your operating system, your internet browser, your internet service provider)
• Your electronic identifying information (your domain name, your internet protocol or “IP” address)
• Your web browsing information (the website from which you navigated to this site, the web pages you view, the date and time that you visited each web page, the web ads you click or scroll over)

Other information that we collect automatically from you pertains to transactions that you initiate or perform on this site. This may include information about:

• The product(s) you purchase from this site
• The frequency of your purchases from this site
• The amounts of your purchases from this site
• Any rewards, promotions, coupons or discounts you redeem or use on this site
• Any product(s) you indicate interest (e.g., by placing on a shopping or wish list) in purchasing at a future time
• Location information for your device

Information Collected from Outside Sources

We may collect certain information about you from outside sources that are in the public domain. These sources may include social media platforms (e.g., Twitter, Facebook), internet blogs and chat rooms, and information accessible via web searches. Other information may be provided to us by third party companies and organizations.

HOW WE USE THE PERSONAL DATA WE COLLECT

Regardless of the particular source or the method of collection, the information we collect about you is typically gathered in order to: (1) securely and accurately process your transactions and purchases made on this site, (2) communicate with you regarding your transactions and purchases, (3) properly respond to your inquiries and requests, (4) make relevant product recommendations to you, (5) identify any special offers that we feel may be of interest to you, (6) send you consumer-related notices, (7) improve the security and functionality of this site, (8) ensure that the information we have collected about you is current and accurate, (9) improve and maintain the information and content contained on this site, and (10) enhance your experience in visiting and using this site.

HOW AND WHY WE SHARE THE PERSONAL DATA WE COLLECT

With respect to the personal information about you that we do collect, certain data is shared with third-party companies. Typically, your personal information is shared with companies that we work with to process your purchases and transactions through this site. This includes credit/debit card and payment processing (for purchases and in certain cases, refunds), shipping and delivery logistics, and other support services directly related to receiving, processing and executing your transactions on this site.

Under certain circumstances, we may be requested or required to provide your personal information under applicable law(s), or if we believe that such disclosure is necessary to protect or enforce the rights or obligations of Trinidad Coffee Company, or other customers or users.

We may also share your personal information if we receive express permission from you to do so.

We may share your personal information when such disclosure does not directly identify you, such as for statistical, analytical or business purposes. Examples of such purposes include your use of this site (e.g., frequency of visits, duration of visits, web pages visited, features used) and transaction history (frequency of purchases, dollar amounts of purchases, type(s) of product(s) purchased).

Another instance when your personal information may be shared is when you post a comment or submit content onto this site, where it may be seen, read or viewed by other users. Please note that all user-created user names will be visible to other users wherever on this site users can post or submit their own content.

INTERNET DATA TECHNOLOGIES WE USE TO COLLECT INFORMATION

This site, as with many other websites, utilizes certain internet data technologies to gather and collect information from each user about his or her use of this site, the particular device(s) through which this site is visited and used, and the operating system and web browser on that device. The most common of these technologies are “web cookies” and “web beacons”. It is important to note that most of these data collection technologies can be manipulated, restricted or disabled by users via the control settings on their web browser software. You are encouraged to review your web browser’s control settings (often referred to as privacy settings) on your device if you want to restrict the functions of these data collection technologies.

This site utilizes cookies to help us track users’ activities while visiting this site. Cookies are packets of data or information that are received by your device while you visit or use this site, and they are stored in a file located inside your web browser program. Cookies facilitate the various functionalities of this site and enhance your experience while using this site. For example, cookies are used to save the items you place in your shopping cart, and allow you to continue to navigate throughout this site without losing this information and having to re-enter your shopping cart item(s) as you visit different pages on this site. Another example of how this site uses cookies is saving your login information such as your username and/or account password, so that you do not need to re-enter them with each new visit.

Another technology utilized by this site are web beacons, which tag each page on this site you visit, to track which page(s) on this site are most popular among site users, which content is viewed most frequently, and which features or functions are used. This data is used primarily for web analytics purposes.

Other technologies help us understand the needs and wants of our users and assist us in improving the design, interface, functionality and content of this site. For example, mouse tracking technology collects user mouse cursor positions to gather information about what users of this site are doing, which in turn indicates what content or feature is of most interest or popularity.

YOUR OPTIONS

Many of the internet data collection technologies described in this Privacy Policy can be restricted or disabled through the control settings of your web browser program. Certain anti-virus software also have privacy settings which can be utilized in the same fashion. Similarly, you may be able to restrict the collection of your location information while using this site.

Please be advised that should you decide to restrict or disable any of the internet data collection technologies utilized by this site, you may experience reduced functionality such as the inability to save items in your shopping cart, or unsaved account username and/or password for subsequent visits.

When you provide your email address to us, we may use it to communicate with you about your purchases and transactions, and in some cases, we may send you promotional information, discount codes, coupons, or other information about our products and services. If you would like to discontinue receiving these communications from us, please send your written request to [email protected] and advise that you would like to be removed from our email list. If upon reviewing your account information for this site, you find that any information is incorrect or inaccurate, please notify us immediately so that we may make the appropriate correction(s).

Whenever you click on any third-party website link that appears on this site, you will navigate away from this site and to the linked site. Linked sites are beyond the control of Trinidad Coffee Company, and as such, you are encouraged to review the correlating terms and conditions, and the privacy policies, of those sites.

We do not intend for this site to be used by anyone under the age of majority, more specifically, by children. If you believe that information about your child has been collected by this site, please contact us immediately.

We and our support partners (e-commerce providers) have taken appropriate steps to safeguard your personal information. This includes data encryption for the transmission of certain information. However, as no safeguard or security measure is 100% effective, we cannot guarantee complete security. We ask that you use this site accordingly with this in mind.

CALIFORNIA RESIDENTS – CALIFORNIA CIVIL CODE SECTION 1798.83

Under California Civil Code Section 1798.83 (California’s “Shine the Light” law), California residents that use this site are permitted to request information from us regarding what personal information we have collected about them through this site, whether that information has been shared with third parties for direct marketing purposes, and the names and address of those third parties with whom the information was shared. Please submit your written request to [email protected], or send your written request to:

Trinidad Coffee Company
Attention: Webmaster – Privacy Policy
9828 Firestone Blvd.
Downey, CA 90241

For your information, the complete text and language of California’s Shine the Light law can be accessed through the following link:

https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1798.83.&lawCode=CIV.